User Experience designer at AKQA —driven by a passion for understanding people
User Experience designer at AKQA —driven by a passion for understanding people
User Experience designer at AKQA —driven by a passion for understanding people
Currently, I'm creating digital experiences for Mazda USA that help customers navigate their buying journey with ease and clarity.
Currently working with Mazda USA on improving customer's digital retail experiences.
Moe's
Brought in-store ordering flexibility to app experience, resulting in a 35% increase in digital sales.
Brought in-store ordering flexibility to app experience. Led 20+ user tests to validate design and inform decisions.
Aeromexico
Designed a self-service in-app Disrupted Flight Center, reducing refund requests and lowering customer support costs by 15%
Designed a self-service in-app Disrupted Flight Center, reducing refund requests and lowering customer support costs by 15%
PMI.org
Boosted users' purchasing confidence and streamlined content management through product detail page redesign.
Boosted users' purchasing confidence and streamlined content management through product detail page redesign.